Village Utility Payments

Village residents are billed for water and trash removal services. 

Utility Bill FAQ

Q: When are bills sent/due?
A: Bills are sent out at the start of every month and are due by the 20th of that month.

Q: What if I pay after the 20th?
A: There is a 10% penalty for every late utility payment, and failure to pay will result in discontinuance of service.

Q: How can I pay my bill?
A: Residents may pay their bill by check, money order, cash, or credit/debit card (fees apply to credit/debit card payments).

Check, money order, and cash payments may be made:

  • In person at the Village Hall, 26296 US-12, Edwardsburg, MI 49112 during office hours 8:00 am - 4:00 pm, Mon.-Friday, or left in the door slot 24/7.

  • Mailed to:
    Village of Edwardsburg
    PO Box 596
    Edwardsburg, MI 49112

Credit/debit card payments may be made:

  • In person at the Village Hall, 26296 US-12, Edwardsburg, MI 49112 during office hours 8:00 am - 4:00 pm, Mon.-Friday.

  • Online or by phone: Click here or call 1-888-604-7888 to make a payment through GovPayNet with your credit or debit card. Please do not pay wastewater assessments, taxes, or any bills except Village water/trash bills through GovPay service.

Q: Can I get my bill emailed to me?
A: Yes! Just call us at 269-663-8484 or email us at voe_utility@comcast.net with your email address and ask to have your bills sent electronically. 

Q: Can I set up automatic bill pay?
A: No, we are not able to automatically withdraw funds from your account.

Q: Can I view my balance online?
A: No, GovPay is only a payment processor and does not offer a way for customers to log in and view their accounts. Please call the Village office at 269-663-8484 for your balance if bill has not arrived or has been lost.

Q: If I do not receive my bill, do I still owe?
A: Yes. Bills are sent out by mail (or email, if indicated) on the first of every month, but occasionally may be lost in the mail, or we may have been given an incorrect address. If you have not received your bill, please call us at 269-663-8484 for your balance and to make sure your address or email is correct.

Q: Am I responsible for a past balance left by a previous resident?
A: According to Village policy, utility bills stay with the property. Outstanding bills must be dealt with in closing on a property sale or between a landlord and renter.

All utility-related questions can be sent to voe_utility@comcast.net, or call the Village Office at (269) 663-8484